Order – regarding issuance, renewal and correction of ST certificate, PRC, ILP, etc.

It has been brought to the notice of the undersigned that common public are facing extreme inconvenience while availing services at Jan-Suvidha Branch mainly related to correction of PRC/ST in line with the recent amendment to strike off Naga from the tribe’s name.

Regrettably, few of the applicants placed their concerns while highlighting helplessness over the fact that their application for mere correction in the ST & PRC are pending in Jan-Suvidha branch for the last 20 days.

Moreover, the people applying for renewal of long term ILP are subjected to obtain police verification which is further creating inconvenience for the applicant thereby delaying the renewal time.

It is to be reiterated in this regard that while issuing long term ILP for the first time, police verification is already done at the time of issuance,and all the records are kept with the respective police stations.

Therefore to streamline the process of correction of ST & PRC as well as the renewal of ILP, following directives are hereby issued for the strict compliance of all concerned.

1. All the pending ST/PRC correction related applications are to be mandatorily disposed latest by 10/08/2023 without fail. The Branch officer is directed to requisition 3-5 LDC/computer assistants from other departments to assist branch dealing assistants in disposing these applications on priority basis. And henceforth, any such pendency must be reported to the undersigned for necessary interventions. Similar arrangements must be made by Branch officer concerned in case of piling up of applications in jan-Suvidha branch by reporting to the undersigned.
2. In addition to this, the branch officer dealing with establishment branch must process for attaching one dealing assistant of mining branch to Jan-Suvidha branch to expedite the service delivery concerning common public.
3. Police verification shall not be deemed as compulsory in case of ILP renewal as per the govt. guideline, rather respective OCs are directed to conduct police verification exercise for all ILP holders at their level on yearly basis as a routine affair and may submit the cumulative verification report to the undersigned on yearly basis for the record of the Jan-Suvidha Branch. Henceforth no ILP renewal shall be kept in abeyance in want of police verification, and it shall be done while following all other norms specified in the guideline. In case of adverse remark against any ILP holders in the yearly verification report of police, their JLP may be suspended immediately, and further renewal may be withheld.
4. Henceforth, the Branch Officer Jan-Suvidha Branch must furnish a weekly report specifying pendency against all services delivered at the branch.
5. The citizen charter issued by this office must be adhered with while issuing and renewing all kind of certificates and in case of any inadvertent delay, the branch officer and dealing staffs will be held responsible. The services are to be delivered on immediate basis to fulfill the basic tenets of good governance.

Changlang, the August 07, 2023.

Sd/-
(Sunny K Singh) IAS
Deputy Commissioner
Changlang District
Changlang – 792120.

NB: The details of this order may be viewed / downloaded from the file link given herewith